Quality Technician

Description Position Overview

The purpose of this position is to inspect finished products, stock orders, incoming material, customer returned material, and outgoing loads for conformance to company and customer standards. This position also assists the Quality Supervisor in auditing Quality Processes and Procedures. Opening on 1st shift.

• Works to supply products and services that meet or exceed the customers’ expectations. Follows the documented quality systems and processes that are continually being improved to satisfy our customers’ needs.
• Inspects incoming buyout material for conformance to established mill standards and company purchase requirements.
• Conducts initial inspection and handling of customer returned material, completes appropriate paperwork for submission to Quality Supervisor.
• Propose rework/re-pull of finished or stock material or propose re‑loading of loads as applicable.
• Interprets company policies to workers and monitors compliance of company policies and practices as applicable to quality control.
• Accurately document the results of all inspections and testing on appropriate forms, communicate immediate rework needs or quality issues in a timely manner.
• Analyze and interpret blueprints, data, manuals, and other materials to determine specifications, inspection and testing procedures, adjustment and certification methods, formulas, and measuring instruments required.
• Work with sales, purchasing, tool room, and production to resolve Customer Complaints and RMA’s. Facilitate and promote the use of appropriate problem‑solving techniques for effective root cause analysis and successful corrective action.
• Measure dimensions of products to verify conformance to specifications, using measuring instruments such as calipers, gauges, protractors, or micrometers.
• Evaluate problems and make initial recommendations for possible corrective action to supervisors.
• Conduct and/or coordinate calibration of all test equipment as directed by the Quality Supervisor or Quality Manager.
• Conduct Quality Process audits as directed by the Quality Supervisor or Quality Manager.
• Assist in the development/writing of inspection procedures, protocol, and checklists.
• May inspect work areas to detect unsafe conditions and reports them immediately to the supervisor.
• May assist Quality Manager or other Managers/Supervisors in other duties or special projects as needed.

• This position requires the individual to have a high school diploma or general education degree (GED); or 1‑2 years related experience and/or training; or equivalent combination of education and experience.
• Good verbal and written communication skills.

• Production and Processing: Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacturing and distribution of goods.
• Quality Control Analysis: Conduct tests and inspections of products, services, or processes to evaluate quality or performance.
• Safety and Security; Knowledge of relevant equipment, policies, procedures, and strategies to promote effective safety for the protection of people and property.
• Documenting/Recording Information: Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
• Monitor Processes, Materials, or Surroundings: Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Inspecting Equipment, Structures, or Material: Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
• Communicating with Supervisors, Peers, or Subordinates: Providing information to supervisors, co‑workers, and subordinates by telephone, in written form, e‑mail, or in person.
• Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Making Decisions and Solving Problems: Analyzing information and evaluating results to choose the best solution and solve problems.
• Interac…