Wireless Sales Manager - W3641

Overview

Are you a dynamic leader with a passion for technology and a track record of driving sales excellence? Welcome to OSL, a vibrant leader in outsourced sales services, proudly partnering with Walmart Canada to manage over 350 wireless kiosk locations across the nation — we're looking for an exceptional Wireless Manager like you! As a crucial part of our team, you will spearhead operations at your location, ensuring seamless delivery of top‑notch customer experiences and robust sales performance.

If you're driven by challenges and motivated by the potential to lead a talented team within a high‑energy retail environment, your journey with us begins now.

Become an impactful change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales team, optimize operations, and significantly boost profitability. Reporting directly to the District Manager, you will ensure your kiosk operates with the utmost efficiency and effectiveness.

We offer exceptional benefits with YOU in mind. Competitive base salary, commissions, quarterly performance bonuses, extensive employee discounts (up to 50% off wireless services), RRSP matching, paid vacation, comprehensive training, and career development opportunities.

What You Bring to the Team

• Leadership Skills – Ability to inspire and guide a team toward sales targets and outstanding customer service
• Technical Acumen – Strong understanding of wireless technology, products, and industry trends
• Sales Proficiency – Skilled in sales strategies, setting performance goals, and driving revenue growth
• Customer Focus – Dedicated to enhancing satisfaction through attentive service
• Communication Skills – Excellent verbal and written communication to convey information clearly
• Problem‑Solving Skills – Identify issues quickly and develop solutions in a fast‑paced environment
• Adaptability – Flexibility to adjust strategies for market changes or operational challenges
• Organizational Skills – Manage multiple tasks, prioritize responsibilities, and maintain efficient operations

What You Can Expect Day‑to‑Day

• Oversee daily operations of the wireless department, ensuring smooth service delivery
• Manage and supervise a team of sales associates, including scheduling, training, and performance evaluation
• Drive sales targets by motivating the team and implementing effective sales strategies
• Maintain product knowledge and ensure the team is well‑informed
• Monitor inventory levels and ensure products are stocked and displayed according to standards
• Resolve customer inquiries and issues, ensuring high satisfaction
• Hold regular team meetings to update staff on new targets, promotions, and operational changes
• Analyze sales figures, forecast future sales, and adjust strategies based on trends
• Coordinate with marketing to implement promotional campaigns and initiatives
• Ensure compliance with company policies, procedures, and legal regulations
• Manage the department budget, including labor costs, supplies, and other expenses
• Maintain cleanliness and organization of the sales area
• Report to upper management on sales results and department performance
• Other duties as needed

What it Takes

Minimum

Required:

full‑time role with flexibility to work days, evenings, and weekends.

• Retail management experience in wireless or electronics
• Demonstrated ability to drive team performance, sales results, and service quality
• Strong communication and presentation skills
• Excellent customer service skills, proactive approach, attention to detail, problem‑solving capabilities
• Physical ability to lift 30–50 pounds
• Ability to stand or walk for extended periods during shifts

Preferred

• Track record of managing budgets, forecasting sales, merchandising, and retail metrics
• Experience with recruitment, coaching, HR, and Canadian employment standards

OSL is a dynamic, people‑centric company excelling in outsourced sales services for North America’s Fortune 500 firms. We prioritize employee development through in‑store and online training, partnership with educational institutions, and flexible earnings options.

We are committed to fostering an inclusive environment.
We are an equal‑opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

To apply, send your resume and cover letter to