Shift supervisor, Retail

At CVS Health, we are looking for a Shift Supervisor to support Store Management in driving store execution and performance while building consumer loyalty to CVS/pharmacy.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor on site, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assignment, direction, and follow‑up of all activities.
• Effectively communicate information to and from store management and crews.
• Assist customers with their questions, problems, and complaints.
• Promote the CVS customer service culture by greeting, offering help, and thanking customers.
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent is Preferred but Not Required.

Anticipated Weekly

Hours:

20 hours

Time Type:
Part time

Pay Range: $16.00 - $16.00 per hour

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflect our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues, including dental, vision, wellness resources, employee discounts, and access to certain voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.