Keyholder Supervisor - Springfield Derr

Overview

Supervise store operations including loading and unloading of trailers, processing textiles, quality control, rotation, sales and general operations.

• Assist store manager with managing budgeted sales and expense to revenue.
• Operate cash register accurately and efficiently, including handling cash, checks, correct change, receipts, returns, voids, discounts, and credit cards.
• Perform banking procedures, such as reconciling daily business statements and deposit slips.
• Train and supervise store employees in retail procedures.
• Display and model excellent customer service.
• Ensure the store is maintained in accordance with company policies on housekeeping, safety, and security.
• Perform stocking, display, and inventory duties.
• Order merchandise as assigned, including processing requests to transportation.
• Work a flexible schedule to meet store needs.
• Follow the dress code set by Goodwill and set a professional example for employees.
• Embrace the empowerment and continuous improvement culture, encouraging suggestions and decisions that positively impact the store and business growth.
• Assist store manager with equal opportunity employment efforts and take action to prevent harassment of employees.
• Provide own transportation and adequate liability insurance.
• Maintain the ability to regularly lift and/or move up to 50 pounds.
• Comply with all agency policies, procedures, and safety standards and ensure safety training throughout supervised areas to meet CARF, Department of Labor, and other regulatory standards.
• Perform other duties as assigned.

• Direct supervision of employees and volunteers in the absence of the Store Manager or Assistant Manager, carrying out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems, opening and closing the store, and performing daily manager on duty tasks in the absence of the store manager or assistant manager.

Minimum of high school diploma or general education degree (GED).

Knowledge and experience in cash register procedures, stock control, banking procedures, merchandising, and display.

• Ability to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must pass a criminal background check and random drug screens.

• Ability to supervise and train employees in cashiering, banking, stock, and display.
• Demonstrate the ability to effectively perform the duties of opening and closing the store as needed.
• Demonstrate a willingness and ability to work as a team member and independently.
• Demonstrate organizational skills.

• Regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
• Regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasionally work in outside weather conditions and be exposed to risk of electrical shock.
• The noise level in the work environment is usually moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Goodwill Easterseals Miami Valley is firmly committed to Equal Employment Opportunity (EEO) and affirmative action compliance with all federal, state, and local laws that prohibit employment discrimination on the basis of age, sex, color, race, creed, national origin, religion, marital status, citizenship status, ancestry, sexual orientation, gender identity and/or expression, genetic information, disability status, protected veteran status, membership or activity in a local human rights commission, status with regard to public assistance, or any other classification protected by applicable law.

This policy applies to all employment decisions, including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions, and terminations.