Checker, Retail

Job Description

Checker – Grocery

As a cashier you will be part of a growing innovative brand that prides itself on providing best‑in‑class customer service. The role involves offering fast and friendly service, assisting customers with questions or requests, operating the cash register, and supporting the overall shopping experience.

• Partnerships
• Growth mindset
• Results orientation
• Customer focus
• Professionalism

Reports to:

District Store Director, Store Manager, Assistant Managers (GM, Perishables, Store Operations), Service Managers.

• Provide prompt, efficient, and friendly customer service, greeting customers warmly and addressing them by name when possible.
• Assist customers by escorting them to products, securing items that are out of reach, loading or unloading heavy items, and passing along customer suggestions or requests.
• Answer the telephone promptly and provide helpful service to callers.
• Operate the cash register accurately: scan products, redeem promotional coupons, food stamps, WIC checks, issue rain checks, receive cash or electronic payments, calculate discounts, count back change, and issue receipts.
• Place merchandise into bags or boxes for customers and assist courtesy personnel as needed.
• Address customer questions and concerns, following up with the appropriate personnel.
• Apply local, state, and company policies on sales of tobacco, liquor, and lottery tickets, and adhere to WIC and food stamp guidelines.
• Know the value, look‑up numbers, department numbers, and features of items sold.
• Stock, face, rotate merchandise, clean shelves, identify shelf tags, and locate items in the store and backroom.
• Monitor surroundings for customer needs and safety, and communicate via intercom or telephone system.
• Review the weekly store ad for price changes and sale items.
• Maintain a clean register area, ensure supplies are stocked, and report cash discrepancies.
• Compare register totals with currency in the drawer at shift start and end to verify balances.
• Process cash refunds or issue credit memorandums for returned merchandise.
• Follow proper sanitation procedures and maintain a clean work area.
• Adhere to personal hygiene, dress guidelines, and company policies.
• Report to work on time and according to schedule.

• Assist store management with displays and decorations for special promotions or events.
• Explain code dates on perishable items to customers.
• Change register tape and ribbons as necessary.
• Assist in other areas of the store as requested.
• Perform other job‑related duties or special projects as required.

• Follow detailed written or verbal instructions with a few concrete variables.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.

No education or experience requirements.

• Exert up to 50 pounds of force frequently and 10 pounds constantly for moving objects.
• Visual requirements include vision from less than 20 inches to more than 20 feet, with or without correction, depth perception, color vision, and field of vision.
• Perform activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

• Frequently exposed to temperature extremes and dampness.
• Potential hazards from pallet jacks, electrical shock, chemicals, and solvents.
• Fast‑paced work environment.

• Pallet jack, box cutter, cash registers, trash compactor, forklift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Employment is contingent upon the successful completion of a pre‑employment drug screen.