Security Officer Lobby Reception

Allied Universal -  - Responsibilities:
Provide customer service to visitors, employees, and/or vendors by carrying out site-specific procedures, access control practices, and front desk protocols at a technology-focused location;
Monitor lobby and reception activity, verify identification and visitor credentials, issue visitor passes, and maintain accurate front desk logs and related records;
Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate with site contacts and emergency services when appropriate;
Answer phones, greet incoming guests, provide directions, and support security-related screening and reporting processes for deliveries, appointments, and/or service requests;
Observe entrance areas and camera systems from the front desk, report maintenance concerns or suspicious activity, and help to deter unauthorized access through attentive presence and consistent procedure follow-through