Parts Coordinator Detail

Job Description:

Parts Coordinator with Detail

The Parts Coordinator is responsible for the daily ordering and processing of all vehicle repair parts requirements. The Parts Coordinator must ensure correct parts on-hand when needed for technicians for production flow and to meet repair time frames. They must actively participate in the communication and Repair Order processing needs of the Estimators.

FLSA Status:
Non-Exempt

Work Location:

Full Time Hourly

• Check-in all received parts as they arrive: sort, mirror-match to the Repair Order and vehicle, label and distribute.
• Process returns immediately and receive credit for incorrect or damaged parts, including document & reconcile for credit: “Damaged Delivered Parts,” handle parts returns processing: “Return Parts to Credit Invoice,” and maintain record system for “Returned Parts” tracking, including core charges.
• Responsible for keeping a 5S clean & organized delivery area, returns no more than 1 week old, and parts cart, with current CCC parts list attached to it.
• Ensure all parts and sublet lines are posted in CCC real time and accurately, and all materials billed have an invoice.
• Post invoices / credits same day if no line on estimate draft the invoice.
• Maintain the Daily “Parts Owed” List by reviewing “Scheduled In” Repair Orders for Part’s Requirements
• Ensure daily production schedule with parts ETA and any sublet items that are or need to be scheduled.
• Requests sublet vendor work as needed and ensures invoices are received and posted to the RO.
• Monitor CCC to determine outstanding parts to prioritize and follow up on, adding notes for daily production meeting updates.
• Assist Estimators as needed with ordering required parts and any supplemental parts during work in process vehicles utilizing the parts ordering system. Ensure availability and accurate parts orders the first time for efficiency.
• Assist and be a team player in other areas as needed or requested for shop efficiency and productivity. These requests could include picking up parts, driving customers, washing vehicles for delivery, and minor buffing and polishing of vehicles.
• Clean vehicle interior and exterior, ensuring attention to detail and in compliance with Center Leader instruction and any courtesy requests have been completed.
• Operate buffer, vacuums, and other equipment if necessary to meet service expectations.
• Utilize cleaning, protective, and restorative agents appropriately to enhance the appearance of the vehicle ensuring no extra harm to the vehicle during the process.
• Respond effectively to Estimators and Center Leaders to report visible quality issues in final cleaning of vehicles or to meet specific requirements or production requests.
• Ensure production schedules are met in a timely manner.
• Ensure organization for shop supplies and equipment by utilizing dedicated spaces.
• Maintain supplies and materials necessary to clean vehicles, re-ordering efficiently through the Center Leader.
• Assist in the cleanliness of the shop by picking up trash and putting things back in place.
• Assist and be a team player in other areas as needed or requested for shop efficiency and productivity. These requests could include picking up or organizing parts, helping with front desk reception tasks, driving customers, scanning vehicles and minor buffing, and polishing vehicles.

• Proper Parts Posting for increased profitability.
• Parts Return and Credits, zero over 30 days.
• Customer Service Index Score 95% for Vehicle Cleanliness

• Collision University Training required in first 6 months of employment.
• Current and Valid Driver’s License required.
• Basic computer proficiency to be able to use company software and technology.