Operations Lead

We’re a growing commercial cleaning company looking for a driven, reliable and people-oriented individual to join our team as an Operations Lead
. This is a hands‑on role to start, with a clear path to leadership and long-term growth. We want people on the team who like the idea of growing alongside a business, not just working in one!

This position will start as:

• 75% field work / cleaning
• 25% administrative & leadership support

• Lead by example on job sites
• Ensure quality standards are met consistently
• Fill in where needed to keep accounts running smoothly
• Troubleshoot issues in real time during evening shifts
• Help with scheduling and coverage
• Communicate with clients as needed
• Assist with employee onboarding and training
• Track supplies and job completion
• Identify inefficiencies and suggest improvements

This role is intentionally designed for someone who wants to grow into more responsibilities.

• Manage supervisors and crews
• Influence hiring, systems, and processes
• Increase compensation tied to responsibility and performance

• Reliable, accountable, and detail‑oriented
• Strong work ethic and leadership potential
• Willing to start hands‑on and grow into management
• Good communicator with both staff and clients
• Prior cleaning, facilities, or service business experience is a plus (but not required)

• Leadership development and mentorship
• Opportunity to help shape a growing company
• Competitive pay with growth tied to performance

When applying, please answer the following questions

• This role starts with about 75% hands‑on cleaning and field work. What about that appeals to you, and what do you think will be the hardest part?
• Tell us about a time you improved a process.
• What would make this role a success for you after the first year?