Customer Service Manager - Terminal Ops & Travel
Job in
Springfield, Lane County, Oregon, 97475, USA
Listed on 2026-07-20
Listing for:
American Airlines
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
American Airlines in Oregon seeks a Customer Service Manager to lead a team of customer service associates within the Centers and Passages or Stations Group, delivering a safe, productive and high‑performing environment while ensuring the highest customer experience.
The role emphasizes coaching frontline staff, regulatory compliance with DAB, FAA and other agencies, and building strong relationships with clients to ensure excellent service delivery.
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