Personal Banker

About the Role

Provide excellent client service by providing immediate acknowledgement, identifying, and offering appropriate products and services, and responding to inquiries in a timely manner. Engage clients and prospects in client financial reviews and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow through on commitments to clients. Maintains direct contact with external and internal clients and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards.

Opens consumer and business accounts for existing and new clients. Acts as a resource to the Client Service Specialists by contributing to the team environment and filling in on teller functions (including cash transactions) when needed. Supports the branch goal of identifying and referring a wide range of bank products and services to the appropriate internal business partners. Resolves client issues and requests, exhibiting strong follow-through.

Building familiarity with business, consumer, and trust entities.

High School Diploma or GED, required. 1 year of teller or other banking experience preferred. Basic knowledge of consumer banking and business products and services offered. Ability and desire to actively develop consumer lending skills. Ability to accurately handle cash, balance accounts and drawers, and perform accurate calculations. Proficient in expanding the client relationship with emphasis on creating new relationships and expanding existing relationships utilizing a personal and business bio and rapport with customers.

Ability to obtain a Nationwide Multistate Licensing and Registry (NMLS) preferred.

Pay range: $19.00 - $23.00. The pay rate for the selected candidate will depend on job-related knowledge, skills, experience, education, and geographic location. Eligible for performance-based incentive compensation.

Primary

Location:

1011 Harlow Road, Springfield, OR 97477. Ability to work fully onsite at posted location(s).

• Comprehensive healthcare coverage (medical, dental, and vision plans)
• 401(k) retirement savings plan with employer match for qualifying contributions
• Employee assistance program
• Life insurance
• Disability insurance
• Tuition assistance
• Mental health resources
• Identity theft protection
• Legal support
• Auto and home insurance
• Pet insurance
• Access to an online discount marketplace
• Paid vacation, sick days, volunteer days, and holidays

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: