Medical Office Support, Thurston Medical Clinic

Medical Office Support, Thurston Medical Clinic

Springfield, OR

Thurston Medical Clinic
, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full‑time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the team.

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence and answers routine medical administrative inquiries.
• Performs high‑volume reception duties, including answering and screening telephone communication, relaying messages, questions, and relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance, including retrieving and sending documents to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for ease and best use of provider and patient time.
• Vital contributor to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

• Medical, Dental, Vision with In‑Network & Custom Network discounts
• 401(K) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in‑house

• High school diploma or general education degree (GED)
• Minimum 1 year (preferred 2+ years) of medical front office experience in a high‑volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment. Involves frequent contact with staff and patients.

Monday - Friday, 8:00 AM - 5:00 PM

We do not discriminate on the basis of any protected group status under any applicable law.