Patient Access Representative - Admitting

Job Title

Patient Access Representative - Admitting (Part Time, 0.88 FTE, Night)

Salary range: $22.96 – $30.91 per hour. The hiring rate is dependent upon education, training, work experience, collective bargaining agreement terms, seniority, and other factors.

Assists in coordinating activities between scheduling, insurance verification and pre‑certification. Acts as a clinical liaison with physician practices interacting with pre‑visit services.

• Pre-registers/registers patients with accurate demographic and financial data, using methods such as mobile cart when available.
• Collects patient balances, co‑payment, co‑insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, including obtaining prior authorization and/or referrals before patient arrival.
• Responds to customer inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules, including reminder calls and contacting all referrals.
• May transport patients using escort or wheeled transport equipment.
• Performs other duties as assigned.

• High School Diploma preferred or equivalent.
• Minimum of 1 year of medical office or related customer service experience required.
• Preferred:
  Experience with Microsoft Office (Word, Excel, Outlook).

• Demonstrated knowledge of medical terminology and CPT/ICD‑10 coding (preferred).
• Knowledge of insurance processes and regulations (preferred).
• Must be able to manage conflict effectively and professionally (required).
• Excellent time management skills, with an emphasis on meeting time‑sensitive deadlines (required).
• Good customer service and interpersonal skills (required).

• Consistently operates computer and other office equipment.
• Exerts up to 10 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or otherwise move objects.
• Sedentary work.
• Predominantly operates in an office environment.
• Requires close visual acuity for preparing and analyzing data, transcribing, and reading at a computer terminal.

Peace Health offers a comprehensive rewards package, including full medical/dental/vision coverage; a 403(b) retirement plan with employer base and matching contributions; paid time off; employer‑paid life and disability insurance with optional additional coverage; tuition and continuing education reimbursement; wellness benefits; and expanded Employee Assistance Program and mental health services.

For additional information or questions, please email Jen Worthington at [email protected] or call 360‑448‑0542.

Peace Health is an Equal Opportunity Employer. EEO, affirmative action, and Veterans/Disabled hiring are encouraged in accordance with applicable local, state, and federal laws.