General Manager - Microtel Inn & Suites Windham Florence

Merete Hotel Management – Springfield, OR 97477
Position Type:
Full Time
Education Level: 2 Year Degree

Travel Percentage :
Up to 25%

Job Shift: Any
Job Category:
Hotel Management

Plan, direct, and coordinate the operations of the hotel. Duties and responsibilities include formulating policies, managing daily operations and planning the use of materials and human resources.

• Monitor budget to ensure efficient operation and expenditures stay within budget.
• Achieve budgeted revenue and labor expenses.
• Implement and maintain local and corporate sales and marketing plans.
• Maximize hotel profitability. Develop short and long‑term financial operating plans.
• Investigate and resolve guest quality and service complaints.
• Maintain procedures for security of monies and hotel equipment.
• Ensure compliance with hotel’s policies and procedures.
• Maintain team member appearance standards. Promote team member empowerment.
• Select, train, supervise, develop, discipline and counsel managers.
• Demonstrate positive leadership characteristics, which inspire team members to meet and exceed standards.
• Keep accurate records. Ensure safety of team members and guests.
• Manage in compliance with local, state, federal laws, and regulations.
• Attend mandatory meetings.
• Regular and reliable attendance and punctuality are essential.
• Treat others with respect and behave in a positive, productive, and teamwork‑encouraging manner.

• Constantly standing/walking around the hotel.
• Constantly sitting – standard office furniture (padded swivel chair, car seat).
• Occasionally climbing stairs at the hotel, at the front desk on tile or carpet.
• Lifting/carrying average weight frequently 10 lbs.; maximum weight occasionally 20 lbs.
• Pushing/pulling average weight frequently 10 lbs.; maximum weight occasionally 20 lbs.

• Exposure to fumes, chemicals, vibrations, humidity, cold, heat, dust, and noise.
• Must adhere to the Hotel’s safety standards and procedures.
• Exposure to computer printer noise, telephone noise, and visual exposure to CRT.

• Minimum 4 years hospitality/management experience preferred.
• Negotiation skills.
• Read, write, and speak English fluently.
• Ability to interpret financial and operational data into operational plans.
• Ability to communicate effectively with the public and other team members.
• Time management skills.
• Ability to manage according to employment laws in jurisdiction.
• Previous managerial experience in hiring, training, supervising, and scheduling employees a plus.
• Valid driver license with acceptable driving record.
• Must pass criminal background check.

• Maintain and exceed hotel’s standard of quality.
• Maintain labor costs and revenues to meet or exceed budget.
• Safety incidents are at or below industry average.
• Ensure prompt and courteous service to guests to ensure distinctively supreme experiences.
• Follow all safety procedures.
• Follow all appropriate policies and procedures while constantly striving to improve all standards of operations.

Merete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.