IT Support Specialist II

What We Offer

Enjoy our many benefits and incentives including:

• Affordable Medical/Dental/Vision plans
• Flexible Spending Account
• Generous Paid Time Off
• Whole Health & Wellness Reimbursement Program
• Professional development and training opportunities
• 100% Vested Retirement Plan w/ up to 6% Match
• Holiday Pay (9)
• Paid Time Off for Mental Health
• Company Paid Life Insurance
• Spontaneous& Longevity Bonuses
• Loan Forgiveness Program Eligibility
• Employee Assistance Program (EAP)&
• Tobacco Cessation Program

For more details about our benefits, visit our website!

We are looking for an IT Support Specialist II to join our team at the Lane Service Center in Springfield, Oregon! The IT Support Specialist II will function as System Administrator for our network environment, Mobile Device Management (MDM) software, Software as a Service (SaaS), and local servers. They will lead regular maintenance and update tasks for Columbia Care Services IT equipment and services.

The IT Support Specialist II will maintain accurate documentation for help desk tickets, instructions, & guides, project progress, using department approved resources.

Work Schedule:

Monday through Friday, 8:00am 5:00pm (Full Time, Day)

$26.00 -$29.00 per hour DOE/Credentials

• Night Shift (NOC) Differential:
  An additional $3.00 per hourfor hours worked between
  10:00 PM and 8:30 AM, provided that at least
  2.5 hoursof your shift occur within this designated period.
• Secure Program Differential:
  An additional $2.00 per hourfor all hours worked in an eligible CCS secure program.
• Bilingual Differential:
  An additional 5% pay differential for employees who meet the qualifications of the CCS Language/Bilingual Program.

Columbia Care Services is a qualifying employer of the Public Service load Forgiveness (PSLF) Program

• Bachelor's degree in Information Technology or Computer Science is highly preferred
• OR Two (2) years' experience troubleshooting and providing IT helpdesk support to end users is preferred.
• Working knowledge of Microsoft Office (Word, Excel, Outlook) and Mac computers is a plus
• Driving is an essential function of this position.
• Successful applicants must provide a valid driver's license from their state of residence or obtain and submit one within 30 days of hire, maintain a safe driving record, and have the ability to pass a DHS criminal background check.
• Per OAR , Direct Care staff must be 18 or older at the time of hire.

We recognize that expertise can arise from diverse experiences. If you're passionate about our mission but unsure about meeting all qualifications, we encourage you to apply. For any questions about eligibility or the application process, please contact our HR department.

Columbia Care Services is a non-profit, behavioral health and Veteran's service agency offering a full spectrum of programming to help people get better. We are more than a company. We are a diverse team of individuals who are in the business of changing people's lives. We specialize in providing outpatient services, residential treatment programs, mental health housing, and other supports in beautiful and therapeutic service settings.

We promote the whole health and wellbeing of the individuals and communities we serve. We value and honor the culture in our communities in all forms, including but not limited to race, gender, sexuality, ethnicity, nationality, spirituality, Veterans, people with disabilities, and members of the LGBTQ+ community. We welcome persons from historically underrepresented groups to apply. We seek applicants who can demonstrate experience working with individuals from different backgrounds and who will contribute to our mission, vision, and core values.

We invite individuals from all walks of life to apply. We strive to deliver equitable employment best practices and opportunities for all, from recruitment, to interviewing and hiring, to our retention activities, promotions, and training and growth opportunities. We give priority to applicants who qualify under protected Veteran status and people with disabilities.