Insurance Customer Service Representative
Listed on 2026-07-07
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Insurance
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Customer Service/HelpDesk
Insurance Customer Service Representative Job Overview
Are you looking for a chance to break into the insurance industry?
If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Allways Insurance Agency in Springfield may be the right place for you. We are currently looking for a Full-Time Insurance Customer Service Representative to join our growing insurance office. As an insurance customer service representative, you will use a positive attitude and attention to detail to ensure your clients have the best experience and coverage to fit their unique needs.
We offer a focused, team environment where we all show up every day to help each other reach their goals. We pride ourselves on our knowledge of the insurance industry and are looking for someone who is willing to learn and grow along with us. If you don't already have your property & casualty license, don't worry! We will help you get licensed to begin your career in the insurance industry!
We even have advancement opportunities if you would like to grow into a sales career with our agency. If you are an active listener, quick at building rapport with clients, are motivated, and invested in your own growth and success, this is the perfect position for you.
If you love interacting with people and want to provide outstanding service at an agency that cares about both our clients and you, apply today!
Salary Range: $40,000.00 - $70,000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Vision Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Paid Holidays
Monthly Bonus opportunities
Team Building Events
Requirements- Detail-oriented and organized.
- Basic computer software knowledge including typing skills.
- Excellent written and verbal communication skills including professional phone and office etiquette.
- Using your keen attention to detail, you’ll be cross‑selling, rounding out client accounts, and taking payments.
- Your outstanding customer service skills will be essential in issuing insurance documentation.
- With your excellent relationship‑building talents, you’ll be educating and advising clients on the best policies for their unique needs.
- Use your savvy skills to assist clients with policy changes.
- Using your excellent problem‑solving skills you will be creating, updating and processing endorsements.
Remote Type:
No
Job Type: Full-Time
Job Category:
Customer Service
Location:
1632 J St, Springfield, OR 97477, US
We are an Allstate Agency with two locations in the Eugene/Springfield area. Our agencies were established in 1983. We are a high producing sales group with an excellent track record of success and company awards. We have won Honor Ring 14 times and been ranked in the top 25 agencies in the country 7 times. Our awards also include being in the top 2 agencies in the Western Region 3 times in the last 9 years.
The Agency Owner has been in the community for 25 years. We train agents to be high producers.
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