Law Office Intake Coordinator

Benefits

• 401(k)
• Competitive salary
• Health insurance
• Paid time off
• Profit sharing

Thorp Purdy is looking for a motivated and detail-oriented Law Office Intake Coordinator to join their team in Springfield, OR. This is a fantastic opportunity to be the first point of contact for clients navigating the legal process, playing a vital role in delivering a compassionate and professional experience from day one. If you thrive in a fast-paced legal environment and love connecting people with the help they need, we want to hear from you!

• Manage the client intake process from initial contact through case onboarding
• Conduct intake interviews with prospective clients to gather case information and assess eligibility
• Accurately enter and maintain client data in case management software
• Coordinate with attorneys and legal staff to schedule consultations and follow-up appointments
• Respond to inbound calls, emails, and inquiries in a timely and professional manner
• Prepare and send intake forms, engagement letters, and new client documentation
• Track and follow up on pending leads and prospective client inquiries
• Ensure compliance with confidentiality and legal intake protocols

• Prior experience in a law firm, legal intake, or client-facing administrative role preferred
• Strong communication skills, both verbal and written, with a professional and empathetic demeanor
• Proficiency with legal case management software or CRM systems is a plus
• Excellent organizational skills and ability to manage multiple priorities simultaneously
• High level of discretion and ability to handle sensitive and confidential information
• Familiarity with legal terminology and intake procedures is strongly preferred
• High school diploma or equivalent required; associate's or bachelor's degree a plus

Thorp Purdy is a well-established law firm proudly serving clients in Springfield, OR and the surrounding communities. Known for their commitment to client advocacy and legal excellence, the firm has built a strong reputation for delivering personalized, results-driven legal services. Their team-oriented culture and dedication to professional growth make it a rewarding place to build a meaningful legal career.