Branch Manager

Branch Manager

This position is only eligible onsite work arrangements. Onboarding and training will take place at the Gateway and Thurston branches, with placement at the Mohawk branch estimated to begin in January 2027.

The full salary range for the Branch Manager position is $6,536 to $9,694 per month, with new hires generally starting between $7,594 to $8,634 per month, based on relevant knowledge, skills, education, and experience. This range will be converted to semi-monthly ranges for exempt employees. Candidates who pass the Spanish language assessment will be eligible to earn an additional $1-$2 per hour.

This position is eligible for monthly incentives that range from $5.00 to $75.00, per sold product/service. In addition, all SELCO team members receive an annual incentive based on how well SELCO meets the prior year's strategic business goals. This incentive is calculated using the team member's prior year eligible earnings and ranges from 0%-12% (with the average payout over the last five years being 11.07%).

Our team's well-being is a priority, and we're proud to offer a comprehensive and holistic benefits package for team members and their families.

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) retirement plan (with guaranteed employer contributions)
• Paid time off for personal and volunteer hours, as well as 10 paid holidays per year
• Additional programs and benefits include wellness and educational reimbursements, an employee assistance program, discounted rates on select SELCO services, and more.

The Branch Manager ensures an exceptional service experience for SELCO's members, team members and guests; is responsible for overseeing operations, maintenance, and appearance of the branch; and provides leadership to ensure adequate staffing, training, and attainment of sales and service objectives.

Maintain a thorough understanding of specialized subject areas to evaluate trends, provide expert recommendations, and propose targeted improvements.

Utilize knowledge and experience to identify and analyze problems, drive solution-oriented decision making, and engage the appropriate resources through collaboration or delegation to achieve successful outcomes and resolution.

Champion SELCO's Mission and Corporate Values, inspiring others to take action that fosters growth and positive organizational change.

Cultivate a trusting, respectful, and engaging work environment by utilizing effective communication skills, including active listening. Empower team members by providing opportunities and resources for them to thrive in a team environment.

Adapt to shifting environments and guide team members through change by communicating clearly and executing new strategies that support SELCO's organizational goals.

Oversee the training, development, and performance management of team members through effective coaching, timely and candid feedback, and the right balance of support and stretch to drive growth and accountability.

Address and manage workplace conflict by applying SELCO's Completion process to promote open communication and strengthen team performance.

Pursue strategic improvements and operational efficiencies while fostering a creative, collaborative environment that supports calculated risk-taking and innovation.

Adhere to federal and state regulations, SELCO policies, confidentiality requirements, and other compliance obligations.

Represent SELCO with a high level of integrity and professionalism.

Actively participate in and/or lead required meetings and trainings.

Perform other duties as assigned.

Ensure smooth branch operations, safety, procurement, and team communication.

Ensure delivery of exceptional service and promote SELCO products and services.

Achieve sales goals with integrity and cultural alignment.

Promote community representation and team engagement.

Develop and implement process and procedure improvements to enhance the department's service capabilities and operational efficiencies.

Participate in and/or lead projects containing departmental elements, including coordinating the work of team members assigned to projects.

Identify staffing needs and work on requisitioned positions in a thoughtful and timely manner.

Research and make annual budgetary recommendations. Approve invoices as authorized.

Research, establish, and oversee the maintenance of vendor relationships.

The position requires:

Ability to maintain awareness of current and future trends and use expertise to benefit SELCO.

Ability to use knowledge and experience to identify and analyze problems, test multiple options, and present solutions. Ability to make independent decisions, to consult team members or peers, and to let others decide as needed.

Ability to build a compelling shared vision with other leaders and their team. Able to inspire and influence others, translate vision into action, and create positive organizational change.

Ability to maintain awareness of different social dynamics and one's own interactions with…