Assist Mngr Trainee Mohawk Burger King

Assistant Manager Trainee Mohawk Burger King

Salary Range $17.25 - $21.00 Hourly Position Type Full Time Education Level None Travel Percentage None Category Restaurant - Food Service

Team

• Recruit, train, and develop new and existing team members while adhering to training plans, procedures, and systems established to meet targeted goals
• Coordinate team meetings, including pre-shift and safety committee meetings
• Lead by example, fostering a "guest first" mindset and outstanding service
• Ensure compliance with all applicable local, state, and federal regulations, including but not limited to break laws, minor employment laws, safety policies, sick leave policies, timekeeping, and scheduling
• Ensure a safe and inclusive work environment free from harassment, discrimination, and retaliation, and promptly report any concerns or complaints to the General Manager and Human Resources

Guests

• Greet every guest warmly and promptly, creating a welcoming atmosphere
• Strive to provide an exceptional experience for every guest on every visit, addressing any issues with positivity and sound judgment
• Regularly walk through the restaurant to check on guests, inquire about their dining experience, and ensure the building's interior and exterior is inviting and safe
• Stay informed about the local market trends and community needs to make guest-centric decisions

Operations

• Oversee compliance with all food safety regulations and restaurant safety procedures, with clear postings as required
• Adhere to local marketing plans, ensuring staff are properly trained and prepared for promotions using materials provided by the franchisor
• Enforce policies, procedures, and best practices to maintain a safe and positive work environment
• Ensure daily food safety standards and operational procedures are consistently met
• Maintain open communication with the general manager and leadership as needed

Profitability

• Ensure all food is prepared fresh to order, following company recipes, and accurately record all items in the POS system
• Oversee inventory management by performing regular stock checks and placing orders as needed, while maintaining cost standards
• Monitor staffing levels throughout the day to ensure accurate payroll and timekeeping
• Manage labor costs to maximize profitability while maintaining employee productivity
• Oversee proper use of equipment, small wares, and products
• Conduct regular equipment functionality checks and enforce safety rules and regulations
• Follow company policies and procedures for cash handling to ensure accuracy, security, and compliance with financial guidelines

Education and Work Experience

• High school diploma or equivalent
• Serv Safe training & certificate
• Prior experience with a POS System
• 1-2 years of hands-on food or retail management experience

Qualifications and Skills

• Authorized to work in the United States
• Must be at least 18 years of age
• Maintain a working cell phone and effectively communicate via text, phone calls and emails
• Intermediate or higher proficiency in Microsoft 365
• Strong communication and leadership skills, with the ability to collaborate effectively
• A responsible team player, demonstrating punctuality, proper attire, and respect for others
• Experience in a fast-paced office environment with shifting priorities is a plus
• Engage in hands-on leadership with a strong focus on growth and development of people
• Be able to work with, coach, and develop a diverse group of people from different backgrounds and with varying strengths
• Demonstrate the core Cultural Foundations of Energy, Engagement, Empathy, and Execution through all interactions with both internal and external stakeholders

Work Environment and Physical Requirements

The work environment is fast-paced, high-energy, and dynamic, requiring the ability to multitask and remain organized under pressure. You will be working in a team-oriented atmosphere, collaborating with other members of the team to ensure smooth restaurant operations. This role involves frequent interaction with customers, creating a welcoming and efficient dining experience. The restaurant environment includes both indoor and outdoor areas, and you may be required to stand, walk,…