Counter Sales

PARR is the total source for homebuilding supplies, solutions, and services. We focus on supplying building materials and solutions to professional home builders of all sizes including custom builders, large production builders, and multifamily builders. Our customers and community members know that they can rely on us for Legendary Service and quality products.

Pay: $19.97-$22.10 hourly

The Counter Salesperson is the first person that a customer sees when they walk into any of the retail locations. This means that the Counter Salesperson is in many cases the face of the company for customers and should demonstrate our FACE values. This position’s main duty is providing sales assistance to walk in and telephone customers. As time allows, they receive and stock inventory and perform general clean up and merchandising of the store.

Directly reports to Yard Manager. Interacts daily with General Manager, Assistant Manager, Location Supervisor, Operational Inventory Controller (OIC), Contractor Salespeople, delivery people and internal & external customers.

Duties and Responsibilities Teamwork Assist  OIC in maintaining an appropriate level of inventory

Assist outside crew by loading customer vehicles and preparing loads for delivery, as needed

Receive and hold onto phone calls, emails, or other communications intended for a coworker who is currently unavailable, passing the information to them when they are Clocks in on time and ready to work Adheres to all company policies

Assists other team members with their work when appropriate

Attentive to counter and phones, does warm transfers

Communicates with Receiver regarding status of cancelled orders or materials returned to suppliers

Consistently displays problem solving skills with customers and co-workers

Keep store clean and maintain counter displays of merchandise and literature per PARR’s standards

Actively works to build and maintain a positive environment for all employees and customers

Communication

Communicates professionally to yard crew via radio

Participates in team meetings and discussions

Notifies customer when product arrives

Confirms delivery time with customer after scheduled in current dispatching software

Responds to voicemails in a timely manner

Responds to emails promptly with correct grammar, tone, and spelling

Puts clear delivery and contact information on orders

Answer customer’s questions, complete basic quotes, process estimates, and orders for customer

Greets customers with a smile and communicates with customers in a friendly manner

Develop and maintain a professional and effective relationship with customers

Job Knowledge Completes online training as necessary in a timely manner

Completes basic ERP order entry; POs, backorders, and change orders

Invoice customers for building materials

Alerts Purchasing of any stock issues or needs, special order products for customers, and process notes per company policy

Knows product locations in store

Always puts store stock away Regularly attend PK meetings

Understands how to use selling tools (Simpson book, Parr Pocket Guide book, online websites, Parr U, etc.)Completed AMT training

Follows all AR account and cash handling procedures

Processes tax adjustments when necessary

Coordinate tool repairs services

Utilizes the interyard transfer system

Understands weight, height, and length limits, to inform customer of being able to safely handle or transport material

Process ROA payments with required information

Able to process Synchrony Bank financing options

Understands pricing levels and limits discounting

Able to seek out product transactions and order history

Uses all functions of Mitel Follows proper material return procedures

Manages Outlook and personal notebook

Proactively uses resources to seek information

Can search inventory and open orders in all yards to meet customer’s preferred option

Ability to issue gift cards and verify balances

Able to calculate LF, BF, SQFPerforms all other duties as assigned

Safety

Always wears high visibility when necessary and proper uniform

Regularly keeps aisles and walkways clear

Keeps workspace clutter free Always demonstrates consistency in following all company safety protocols

Partici…