Social Service Assistant (Generalist

Social Service Assistant (Generalist)

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. You will interact with a wide range of people and enjoy a position where each day is unique. If you're looking for interesting workdays and a chance to make a difference, this Social Service Assistant position may be for you!

As a Social Service Assistant, you will work in our Springfield and/or Eugene office serving individuals and families in person.

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon's most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.

• Ensure children's safety and well-being during visits and transport, addressing any issues and documenting outcomes.
• Provide transportation support for children and others associated with the case, supporting their emotional needs.
• Keep accurate records, prepare court notes, provide feedback to service workers, and participate in meetings and conferences.
• Implement and manage individual visitation agreements and safety plans by coordinating by coordinating with case workers, clients, and caregivers.
• Plan visit schedules, locations, supervision levels, and safety measures using information from various sources.
• Review and explain visitation agreements and guidelines to clients, family members, and caregivers.
• Communicate visitation expectations and respond to post-visit inquiries from caregivers and family members. The duties in this position include working with challenging and sometimes hostile clients.

A valid driver's license and acceptable driving record are required for this position.

• One year of experience working in a human services or behavioral health setting;
• OR
• An associate degree in any field;
• OR
• An equivalent combination of education and experience.

We are looking for candidates with:

• Collaboration and Teamwork:
  Experience working effectively both independently and as part of a team to accomplish shared goals.
• Planning and Execution:
  Experience organizing work, prioritizing competing responsibilities, managing time effectively, and meeting deadlines with attention to detail.
• Equity and Inclusion:
  Experience working effectively with people from a wide variety of backgrounds and demonstrating intercultural competency in interactions and service delivery.
• Problem Solving:
  Experience identifying problems, evaluating solutions, and applying a trauma-informed and culturally responsive approach to decision-making.
• Communication and Customer Service:
  Experience communicating effectively with a variety of people, de-escalating tense situations, and demonstrating professionalism and appropriate assertiveness when necessary.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile.
  
  Note:
  
  Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• The use of outside…