Customer Service Rep - Mercy Home Health
Job in
Springfield, Delaware County, Pennsylvania, 19064, USA
Listed on 2026-06-26
Listing for:
Trinity Health
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Trinity Health - 1001 Baltimore Pike - Responsibilities:
Answer calls in a courteous, professional manner and triage caller needs;
Transfer calls to appropriate parties after confirming availability;
Log calls into the telephone log and document issues with the telephone system;
Identify caller needs and meet or exceed caller expectations;
Provide compassionate, mission-driven service consistent with Trinity Health values
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