Store PUD Courier

Employee Benefits

* Competitive wages for both full and part time opportunities

* 401K plan with company match after 1 year

* Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at Fed Ex for 90 continuous days to receive reimbursement.

* Scholarship Program opportunity for Fed Ex Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.

* Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.

* Sick time accrues 1 hour for every 30 hours worked up to 72 hours.

* Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.

* 4 premium holidays, 2 non-premium holidays, and 2 floating holidays.

* Paid parental leave for both moms and dads!

* Adoption Assistance Program

* If you are a regular full-time employee at Fed Ex, or are a part-time employee at Fed Ex who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in Fed Ex medical, dental, and/or vision coverage. You may also enroll in the Flexible Spending Accounts (FSA).

* LTD & STD Disability (full-time employees only), Life Insurance, Commuter, and Voluntary benefits

* Valuable employee discounts on shipping, printing, and access to Perk Spot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more.

* Free help with career development aspirations / training for all Fed Ex Office employees

POSITION SUMMARY:

Under general supervision, the Same Day City Courier provides courteous and efficient delivery and pick-up of packages and Fed Ex Office customer orders, checks shipments for conformance to Fed Ex features of service, and provides related customer service functions. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is conducted. The Courier will receive route information from a centralized dispatcher and the dispatcher will have the ability to add or remove stops from the route as needed.

GENERAL

DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

* Receives daily route information from a centralized dispatcher via a company-provided handset

* Drives a company vehicle to perform pick-up/delivery service for Fed Ex Office centers and for customers. Pick-up duties include driving to the customer's place of business (or a Fed Ex Office center), receiving orders or packages and picking up supplies and inventory items from vendor's place of business. Delivery duties include, but are not limited to, delivering finished orders or packages to customers (or a Fed Ex Office center) and distributing marketing materials as requested

* Ensures quality of package delivery which includes strict compliance with safety regulations, policies and standards when handling perishables or other items requiring specialized handling including, but not limited to, dry ice, clinical samples and/or medical products

* Ensures customers have adequate supplies of Fed Ex materials for shipping purposes

* Ensures packages conform to Fed Ex Office and general Fed Ex features of service, proper labeling is provided, and all paperwork is complete, neat, and accurate. This specifically includes ensuring that all packages requiring special handling or transportation are properly packed and labeled so that such packages can be transported in accordance with established safety and regulatory procedures

* Ensures quality service is provided during each customer interaction by providing efficient and professional delivery service, answering customer questions, resolving problems or concerns and interacting in a polite and caring manner

* Answers customer questions on Fed Ex features of service and keeps customers informed about the company and its services

* Operates company vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines

* Ensures the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures

* Follows accident procedures and observes traffic laws

* Adheres to Fed Ex Office company and vehicle safety policies and guidelines

* Seeks additional business from current customers and attempts to gain new business

* Scans packages according to prescribed procedures, demonstrates proficiency in features of service and equipment

* Performs additional duties…