IT Systems & Network Administrator

Purpose of Job Perform advanced technical, administrative, and supervisory work overseeing the city’s network infrastructure, enterprise systems, cybersecurity operations, telecommunications, and technology services.

• Plan, coordinate, and oversee the development, deployment, and operation of citywide information technology systems, networks, and enterprise solutions.
• Oversee daily operations of IT services, including servers, telecommunications systems, network switches, firewalls, wireless access points, PCs, mobile devices, and networked printers.
• Oversee cybersecurity systems, monitoring, vulnerability mitigation, endpoint protection, backup systems, and network security operations to ensure compliance with applicable frameworks and regulatory standards relevant to municipal operations (e.g., CJIS, NIST, state-mandated requirements).
• Develop, recommend, and enforce IT policies, procedures, and standards to support secure, consistent, and efficient technology operations.
• Lead planning and implementation of network infrastructure upgrades, system modernization projects, cybersecurity improvements, and technology lifecycle replacements.
• Design, configure, maintain, and troubleshoot network infrastructure including switches, firewalls, wireless systems, VPN connectivity, and related network equipment.
• Supervise IT staff, including hiring, training, performance evaluation, workload prioritization, and professional development.
• Prepare and manage the department’s annual operating and capital budgets, including supporting narratives and forecasting future technology needs.
• Coordinate with department heads to evaluate, prioritize, and implement technology solutions that improve operational efficiency and service delivery.
• Oversee vendor relationships, contracts, service agreements, and procurement of IT hardware, software, and professional services.
• Oversee the city’s telecommunications and VoIP systems to ensure reliable, secure communication services across all city departments and facilities.
• Review and approve technology purchases, software licensing, and infrastructure expenditures in accordance with city purchasing policies.
• Direct disaster recovery planning, business continuity efforts, and backup procedures to ensure resilience of critical city systems.
• Provide technical recommendations and infrastructure planning support to city leadership and departments regarding network systems, cybersecurity, telecommunications, and technology operations.
• Coordinate IT support priorities, infrastructure maintenance schedules, and system support activities across city departments.

• Plan, coordinate, and oversee the development, deployment, and operation of citywide information technology systems, networks, and enterprise solutions.
• Oversee daily operations of IT services, including servers, telecommunications systems, network switches, firewalls, wireless access points, PCs, mobile devices, and networked printers.
• Oversee cybersecurity systems, monitoring, vulnerability mitigation, endpoint protection, backup systems, and network security operations to ensure compliance with applicable frameworks and regulatory standards relevant to municipal operations (e.g., CJIS, NIST, state-mandated requirements).
• Develop, recommend, and enforce IT policies, procedures, and standards to support secure, consistent, and efficient technology operations.
• Lead planning and implementation of network infrastructure upgrades, system modernization projects, cybersecurity improvements, and technology lifecycle replacements.
• Design, configure, maintain, and troubleshoot network infrastructure including switches, firewalls, wireless systems, VPN connectivity, and related network equipment.
• Supervise IT staff, including hiring, training, performance evaluation, workload prioritization, and professional development.
• Prepare and manage the department’s annual operating and capital budgets, including supporting narratives and forecasting future technology needs.
• Coordinate with department heads to evaluate, prioritize, and implement technology solutions that improve operational efficiency and service delivery.
• Oversee vendor relationships,…