Overnight Stocking Coach, Non-Complex, Management

(USA) Overnight Stocking Coach, Non-Complex, Management

Springfield, TN

3360 Tom Austin Hwy, Springfield, TN

$65,000 - $100,000/yr

Regular/ Permanent

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts by providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL profit/loss statements, managing and assisting in budgeting, forecasting and controlling expenses, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes, and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently, and promoting a belonging mindset in the workplace. Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience.
• For facilities that sell firearms, successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training.
• For facilities that sell only ammunition and have state‑specific requirements, a current state‑issued Certificate of Eligibility.
• Associates will be required to attend and successfully complete all job‑required trainings and assessments (e.g., Academy trainings, Open Door trainings).

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Additional benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Discount Card – 10% off store and select items after 90 days of employment.

Training, leadership programs, and clear paths to advance.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.