Staff Officer; Skill Level 3

Join our team as a Staff Officer at CASE Management Consulting! This role requires an active TS/SCI clearance (with the ability to obtain a CI poly)
Your Impactful Duties:

Executive & Office Support

• Maintain senior leadership calendars, schedules, and phone coverage
• Coordinate meetings and events (facility scheduling, agenda support, execution assistance)
• Manage hardcopy and electronic files in accordance with records management policies
• Maintain organizational charts, recall rosters, and emergency contact information
• Coordinate executive travel plans, schedules, and expense reports using NGA systems (e.g., Defense Travel System (DTS), Management and Execution Tracker (MET))
• Participate in staff and working group meetings

Communication & Documentation

• Draft, review, and edit official correspondence (policies, memorandums, staff packages, SOPs, reports, white papers, meeting minutes, talking points)
• Ensure accuracy, clarity, organization, grammar, and alignment with stakeholder needs
• Deliver written and verbal communications tailored to diverse audiences

Analysis & Process Improvement

• Research and analyze issues involving laws, policies, and mission responsibilities
• Identify inconsistencies and recommend solutions
• Contribute to policy and process development
• Evaluate office processes, identify gaps, document improvements, and support implementation to increase efficiency

Policy & Mission Support

• Draft directives, instructions, manuals, and SOPs for internal and external stakeholders
• Manage security policy architecture and staff package coordination
• Support NGA Forms Management, including updates to policies and agency correspondence
• Track internal/external taskers and ensure timely, professional completion
• Manage electronic tracking and processing systems (NGA and SI level)
• Support special projects to meet program milestones and master schedules

• Experience supporting executive-level clients within the IC, NGA, DoD, or Federal government
• Experience analyzing metrics/data to inform strategic decision-making
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)
• Ability to operate effectively under tight deadlines and in high-visibility environments
• Strong interpersonal and customer service skills; ability to resolve issues independently
• Experience managing executive travel using corporate systems (e.g., DTS, MET)
• Experience using Human Capital tools (e.g., People Soft), collaboration tools (e.g., SharePoint), and/or tasker systems (e.g., NCERTS)
• Strong written and oral communication skills with diverse audiences

CASE Management Consulting is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, pregnancy, childbirth, lactation and related medical conditions, genetic factors, military/veteran status, or other characteristics protected by law.