Office Management​/Staff Officer - L3 - SIX-OMSO

Office Management/Staff Officer - L3 - SIX-OMSO-0022

PD1:

Office Management/Staff Officer–Skill

Level3(NGA-W)

Duties Include:

Provide office-levelstaffandtechnicalsupport,includingbutnotlimitedto:

• Maintainingofficeleadership/seniorpersonnelschedulesandcalendars,and answering office leadership phones
• Coordinatingeventsandmeetings,toincludeschedulingfacilities,supportingagenda development,assistingevent/group coordinators, and supporting the overall event/meeting execution
• Creatingandmaintaininghardcopyandsoftcopyfilesinaccordancewithapplicable records management policies and standards
• Maintainingofficeorganizationalcharts,recallrosters,andemergencycontactinformation
• Coordinatingandmaintainingofficeleadership/seniorpersonneltravelplans,schedules andexpensereportsusing
  
  NGA’sofficialtravelandtrackersystems(currently
  
  Defense Travel System (DTS) and Management and Execution Tracker (MET))
• Participatinginscheduledstaffandworkinggroupmeetings

Providewrittenandverbalcommunicationsupporttovariousaudiences,includingbutnot limited to:

• Creating,reviewing,oreditingincomingandoutgoingcorrespondence(e.g.,NGA official documents, policies, memorandums, staff packages, standard operating procedures (SOP), weeklyactivityreports, white papers, meeting minutes, talking points) for currency, relevance, accuracy, content, grammar, spelling, and quality
• Articulatinginformationinanaccurate,clear,concise,well-organized,andtimelymanner, and tailoringthis information tothe stakeholder’s level of understanding

Applylogic,critical thinking,analysis,and problem-solving skills,toinclude:

• Researching and analyzing issues rooted in existing laws, policies, and mission responsibilitiestoidentifyinconsistenciesandanomaliesthatmayplayarolein
  
  SI’sadministration
• Contributingtointernalofficeprocessand/orpolicydevelopmentandclarificationto support mission objectives
• Analyzingexistingofficeprocessestoidentifygaps,supportingthedesignofnew processes, documenting improvements, and supporting the implementation of improvements to drive efficiency and effectiveness

Applyknowledgeandunderstandingofcomplexissues,policies,andorganizationalobjectivesto support mission execution

• Draftingpolicies(e.g.,directives,instructions,manuals,SOPs,forinternalandexternalstakeholders
• Managingsecuritypolicyarchitectureandprioritizingtaskstoefficientlyobtain finalized staff packages for senior leadership and staff review
• Supporting
  
  NGA’sForms
  
  Management,toincludeupdatingpolicyandagencycorrespondence
• Tracking internal and external taskers/actions to thorough,professional and on-time completion,toincludecoordinating/determiningappropriatenessofresponses,takingappropriateactiontoensureresponsesareprovidedbytheduedate,and coordinating with internal and external action officers
• ManagingelectronictrackingandprocessingsystemsattheNGAandSIlevels
• Supportingspecialprojectstoensuretimelydeliveryofproductsandservicestomeet master schedules and program milestones

Required/Desired Skillsand Experience :

• Demonstratedexperienceworkingwithexecutive-levelclientsin
  
  IC,NGA,DoDor Federal government
• Demonstratedexperienceassessingmetricsanddatatosupportdecisionmaking processes related to strategic planning
• Demonstratedexperienceutilizing
  
  MSOffice
  
  Suite(MSWord,Excel,PowerPoint,Outlook)
• Demonstratedability to work with and adapt to personnel at all levels, dealing with highvisibilitysituationsandworkingeffectivelyunderthepressureofrigiddeadlines
• Demonstratedexperienceleveraginginterpersonalandcustomerserviceskillsto resolve or implement innovative solutions without direct supervision
• Demonstratedexperiencemanagingandschedulingexecutive-leveltravelusing applicable, corporate tools (e.g., DTS, MET)
• Demonstratedexperienceutilizing Human Capital Management tools (e.g.People Soft),collaboration tools(e.g.,SharePoint),and/ortaskermanagementtools (e.g., NGACentral Electronic Routing and Tasking System (NCERTS)
• Demonstratedexperiencepresentingoralandwrittencommunicationstodiverseaudiences