Controlled Correspondence Specialist

Duties

This Controlled Correspondence Specialist position is located in Chief of Staff, Executive Secretariat, Correspondence Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Reviews, analyzes, and controls routine correspondence, reports, documents, and other materials received in the Executive Secretariat and determines the appropriate organization and level for review and response in accordance with TSA policies, procedures, and requirements.
• Oversee the efficient processing of correspondence throughout its lifecycle, including entry into the Controlled Correspondence Management System (CCMS), routing to the appropriate program office, review and clearance by the Executive Secretariat and front office, and finalization for signature and delivery of responses.
• Reviews sensitive and potentially controversial materials received from the Department of Homeland Security (DHS), other government agencies, the White House, or Congress, and coordinates with relevant officials in program offices to develop responses. Ensures all responses address the original request, obtain necessary clearances, and are completed in a timely manner.
• Supports liaison activities with designated program office POCs by managing requests for extensions and reassignments of CCMS controls and responding to correspondence process inquiries. Provides CCMS access, delivers training, and resolves system issues for program offices. Coordinates updates to daily tracking reports, ensuring the accuracy and completeness of information provided to the front office. Engages with program offices to facilitate timely completion and status updates of tasks.

• You must possess U.S. Citizenship or be a U.S. National.

To qualify for the SV-G Pay Band you must have one year of specialized experience at the SV-F or GS-9 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.

• Serving as a primary liaison for receiving and distributing correspondence and monitoring the status of required taskings and deliverables.
• Performing a wide range of administrative tasks, research, and liaison activities to facilitate the timely processing of critical correspondence.
• Interacting with internal and external stakeholders to respond to inquiries, offer guidance, and resolve issues.

To qualify for the SV-H Pay Band you must have one year of specialized experience at the SV-G or GS-11 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position.

• Serving as a primary liaison for receiving and distributing correspondence and monitoring the status of required taskings and deliverables.
• Advising POCs on appropriate formats, templates, timelines, priorities, sensitivity levels, and approval procedures for correspondence.
• Reviewing and editing responses for accuracy and compliance and returning items to originating offices for revisions when necessary.
• Evaluating correspondence and tasking requirements to identify trends, gaps, or areas for improvement.

Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.

3 full years of progressively higher-level graduate education leading to such a degree OR Ph.D. or equivalent doctoral degree OR LL.M., if related.

DHS offers…