Deputy PM​/Change Management Consultant

Deputy PM / Change Management Consultant

Springfield, VA

ASI Government provides government leaders with the expertise they need to navigate acquisition and organizational challenges so they can make an impact and achieve their goals. For over 30 years, ASI has transformed the way government does business, impacting over 70 government agencies across the civilian, defense, and intelligence communities.

Do you thrive on creating unique and impactful value for Federal clients? Are you passionate about partnering with clients and collaborating to create solutions? Do you enjoy the opportunity to drive change that impacts our nation?

We are looking for smart, curious, driven individuals to join us in partnering with our client to help them solve some of the nation's most challenging problems. ASI Government serves as a trusted adviser to government leaders seeking improved performance, enhanced organization effectiveness, and strategic change.

ASI is actively seeking a Project Manager who will help support the analysis and reporting for an important Department of Homeland Security federal agency's customer experience strategy. The Strategy and Organization Development Consultant will support a major Department of Homeland Security (DHS) component with customer experience (CX) strategy, communications, survey development, analysis, and organizational improvement efforts.

Key Responsibilities:

• Project Management - Support the project manager and team in coordinating projects. Specific activities may include:
• Collect the necessary information required to start projects
• Providing operational support such as liaising with stakeholders, tracking timelines, etc.
• Preparing, reviewing, and maintaining project documentation, agendas, and reports.
• Communications and Strategy – Support communications/marketing efforts for a Federal agency's CX program and initiatives. Specific activities may include:
• Develop targeted messaging to convey program's impact and success in keeping with agency/program guidelines and priorities to internal and external stakeholders.
• Develop materials including memos, Power Points, fact sheets, case studies, articles brochures, briefing books, reports, and other forms of internal and external communications, and manage clearance processes.
• Follow communications protocols as agreed upon with client and ASI leadership team, including receiving approvals for outreach and deliverables.
• Ensure program materials are branded correctly and consistently in keeping with client standards and branding guidelines.
• Survey Design, Administration, and Analysis – Work with a team conducting root cause analysis and action planning, leveraging a range of data collection methods (e.g., targeted surveys, focus groups, interviews) for the design, development, and deployment of customer satisfaction and/or employee surveys and initiatives
• Presentation/Meeting Facilitation – Support high quality meeting design and facilitation, creating collaborative, open, and transparent forums for leadership and staff to identify opportunities for improvement of program processes
• Business Process Management and Improvement Support – Provide support for improving processes, policies, and guidance. This may include the development of job aids, procedures, concept of operations, web-based publications and guidance and communication plans

Minimum Requirements:

• Ability to obtain and/or possess favorable DHS fitness determination (TSA EOD / Suitability / Public Trust)
• BA/BS degree
• 5-7 years of Federal Government consulting experience with change management/presentation/design preferred
• Excellent knowledge of Microsoft Word, Excel, and PowerPoint; proficiency with Canva, Visio or other graphic arts and desktop publishing software a plus
• Excellent interpersonal skills and a strong team player
• Excellent written and oral communications skills
• Develop high-quality client deliverables, including crisp Power Point decks, recommendations, communication messages and materials, and executive briefings
• Design and facilitate client meetings
• Drive critical project actions forward on behalf of the client
• Experience designing and implementing cutting-edge SharePoint…