Graphics Designer - Printing

Overview

We are looking for an ambitious Graphics Designer with prior knowledge in commercial print businesses, to work at our Alphagrahics Springfield location. You will be the first key contact for all new and existing print projects, working with our business clients to finalize design files, estimate job requirements, and collaborate with the inside production team to complete jobs. The role requires attention to detail, pro-activity, and creativity in providing solutions to clients while interacting with a diverse group of clients in a friendly and welcoming manner.

If you thrive in a fast-paced environment where every day brings a new challenge, Alpha Graphics Springfield will be a very good fit for you. We are part of a very successful national Franchise that is locally owned yet nationally networked in offering superior Print marketing solutions and communications in the greater Washington DC Metro area.

• Competitive salary
• Paid time off
• Training & development

• Act as a primary contact for clients - receiving daily queries from clients (new or existing) coming through phone calls, emails and occasional walk-ins.
• Reach out to clients with solutions - review client requests, convert clients' ideas or art-files into "print ready" proofs and pre-press files.
• Work closely with the Production teams to ensure art-files are transferred correctly into print files to make them print-ready.
• Reach out to clients in a timely fashion via telecall or emails, presenting designs, proofs and estimates in clear and convincing manners to ensure jobs are completed on-time, in-full.
• Assist clients with the resolution of any problems that may arise.

• Organized and detail oriented.
• Proficient in Graphics Design - Adobe CC, Creative Suites, InDesign, Photo Shop.
• Working knowledge about print business to be able to interact with Production teams on a daily basis.
• Well versed with the terms and technologies used in commercial print operations - like Digital Vs. offset, CMYK Vs PMS ink, Bleed, Print Registration, Color Matching, Spot color, differences in paper weight, coating, weight etc.
• MUST BE PEOPLE ORIENTED - comfortable in interacting with people over phone, email and importantly face to face.
• Be highly responsive to customer inquiries.
• Be able to articulate and communicate in a clear and simple way - both verbal and written.
• Must be able to take responsibility in managing, retaining and servicing clients.
• Prior experience in printing business is key.
• Strong team playing attitude and when necessary assist others in the team in completing client orders.
• Alpha Graphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.