Director of Customer Success, Market Research Leader
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-05-27
Listing for:
Alumni Ventures
Full Time
position Listed on 2026-05-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Alumni Ventures is seeking a Customer Success Director to lead customer onboarding and drive adoption of their platform. You will oversee the complete post-sale lifecycle, ensuring customer satisfaction and facilitating long-term success.
The ideal candidate will have over 8 years of experience in market research, strong communication and collaboration skills, and a customer-centric mindset. This pivotal role offers competitive benefits including flexible time-off and equity options.
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