Front Desk Specialist

Location

Greenspring Village by Erickson Senior Living

Communications Specialist (Front Desk)

Join our team as a Communications Specialist (Front Desk) and be the friendly face that makes every first impression count! In this dynamic, people-centered role, you’ll welcome residents, family members, and candidates with warmth and professionalism, helping create a positive and inviting experience from the moment they walk through the door. If you love connecting with people and thrive in a fast-paced environment where no two days are the same, this is your chance to shine!

Flex (on-call) positions

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO plans, plus company paid volunteer hours for eligible team members (subject to applicable state law)
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth opportunities: new communities, expansions
• Education assistance, certification reimbursement and access to over 6000 courses through an online learning library (to enhance current skills and build new ones)
• Compensation:
  Starting at $16.50

• Greet and direct residents, visitors, and staff; handle questions and concerns efficiently
• Receive emergency calls from residents and staff, dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track the status of residents involved in a situation (e.g., transported to a hospital)
• Manage the resident list alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keep an accurate list of residents who are away and returning
• Log all resident packages, notify residents of a package pick-up via notice, assure all mail is dispatched through US Mail at the end of each day, sort and distribute all inter-office mail

• Receptionist experience required
• Excellent verbal skills
• Ability to multi-task

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.