Front Desk Specialist

Location:

Greenspring Village by Erickson Senior Living

Be the friendly face everyone remembers! As a Communications Specialist (Front Desk), you’ll play a key role in creating a warm, inviting experience for residents, families, and visitors. From greeting guests to supporting daily operations, you’ll help keep everything running smoothly in a fast-paced, people‑first environment. If you enjoy connecting with others and thrive in a fast-paced environment where every day is different, this is your opportunity to shine.

Weekend shift 3pm to 9pm

Flex (on-call)

• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Compensation:
  Starting at $16.50 per hour

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner
• Monitor all emergency pull cords for Independent Living residents
• Track status of resident involved in a situation, i.e. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning
• Responsible for logging all resident packages and notifying residents of a package pick‑up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter‑office mail

• Receptionist experience preferred
• Excellent verbal skills
• Ability to multi‑task

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.