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Service Captain, Springfield - VA
Job in
Springfield, Fairfax County, Virginia, 22150, USA
Listed on 2026-07-13
Listing for:
Macy's Inc.
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Macy's Inc.
- - Responsibilities:
Ensure high-level of customer service through problem-solving and customer-focused resolutions, such as converting a return into an exchange;
Enhance the in-store customer experience by promoting Macy's mobile app;
Meet with People Leaders to plan and monitor total store activities;
Lead colleagues in the execution and completion of assigned tasks;
Perform store opening and closing procedures, including accessing the alarm system and settling the registers
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