Front Desk Associate

Location:

Greenspring Village by Erickson Senior Living

Be the friendly face everyone remembers! As a Front Desk Associate, you’ll play a key role in creating a warm, inviting experience for residents, families, and visitors. From greeting guests to supporting daily operations, you’ll help keep everything running smoothly in a fast‑paced, people‑first environment.

• Full‑Time, Monday–Friday 1:00pm–9:00pm
• Weekend shift 3:00pm–9:00pm
• Flex (on‑call)

• 401(k) for all team members 18 and over with a 3% company match
• On‑site medical centers providing wellness visits and sick care for all team members over 18
• 30% discount on food and drinks at on‑site dining venues, plus additional healthy‑choice meal options at discounted prices
• Growth opportunities – grow with the company as we open new communities and expand existing ones
• Education assistance, certification reimbursement and access to over 6,000 courses through an online learning library

Starting at $17.00 per hour, commensurate with experience.

• Greet and direct residents, visitors, and staff; handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on‑call physicians as needed in an accurate and calm manner.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of residents involved in a situation (e.g., transported to a hospital).
• Manage residents’ list alphabetically and by apartment.
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keep an accurate list of residents away and returning.
• Log all resident packages and notify residents of a package pick‑up via notice; ensure mail is dispatched through U.S. Mail each day, sort and distribute inter‑office mail.

• Receptionist experience preferred.
• Excellent verbal skills.
• Ability to multi‑task.
• Specific state regulations and requirements may apply; these regulations take precedence over the requirements outlined in the job description.

Greenspring is a beautiful 58‑acre continuing care retirement community in Springfield, Virginia. As part of our team, you'll enjoy flexibility and work‑life balance to meet your personal and professional goals, and we are committed to providing opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.