Customer Service Support

Join the Pupatella Team as a Customer Service Support Specialist!

Do you have a passion for exceptional customer service and a love for authentic, high-quality food? At Pupatella, we take pride in crafting true Neapolitan pizza, certified by the Associazione Verace Pizza Napoletana (AVPN). If you're ready to bring a smile to our customers' faces while working in a warm and welcoming environment, we'd love to hear from you!

As a Customer Service Support Specialist, you’ll be the friendly face (and voice) of Pupatella, ensuring every guest has an unforgettable experience. Your responsibilities will include:

• Greeting and assisting customers with a positive and professional attitude.
• Answering questions about our menu, ingredients, and the Neapolitan pizza-making tradition.
• Managing customer orders with accuracy and efficiency, whether in-person or over the phone.
• Handling customer concerns or feedback with care and professionalism.
• Collaborating with team members to maintain a clean and organized workspace.
• Supporting the overall flow of the restaurant to ensure smooth operations.

We're seeking individuals who are enthusiastic, reliable, and thrive in a fast-paced environment. Here's what will make you a great fit:

• A friendly and approachable demeanor with excellent communication skills.
• A passion for delivering outstanding customer service.
• The ability to work well in a team-oriented setting.
• A willingness to learn about our menu and the art of Neapolitan pizza-making.
• No prior experience required-just bring your positive attitude and willingness to grow!

At Pupatella, we're more than just a pizzeria—we're a community rooted in tradition and authenticity. Our team is passionate about creating a welcoming space where customers and employees alike can enjoy the best of Neapolitan pizza culture. When you join us, you'll be part of a supportive team that values hard work, dedication, and a shared love for great food.