Senior Unified Communications Engineer

Job Description

Why Choose GRVTY

GRVTY started with a simple, American idea: we do things not because they are easy but because they are hard. GRVTY exists to answer challenges. We do it for customers in defense, intelligence, homeland security-anyone whose job it is to advance America's strategic position. The size of the challenge we face demands new skills, new backgrounds, and new thinking. That's what we're here to deliver.

And when you work shoulder to shoulder with brilliant people tackling the most high-stakes challenges, it's invigorating. Our culture is built on collaboration, mission-focused innovation, and a commitment to excellence, where every challenge we answer opens the door to a new possibility.

The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose-built to tackle the most entrenched, systemic national security issues around the world.

We partner with our customers to help them overcome challenges in every corner of technology and defense-including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.

At GRVTY we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.

• Robust health plan including medical, dental, and vision

• Health Savings Account with company contribution

• Annual Paid Time Off and Paid Holidays

• Paid Parental Leave

• 401k with generous company match

• Training and Development Opportunities

• Award Programs

• Variety of Company Sponsored Events


*** Requires an active TS/SCI Security Clearance****

The Unified Communications Senior Engineer is responsible for the design and development of Unified Communications voice, video and Collaboration networks. Will work with Unified Communications Engineering resources to ensure proper delivery of functional systems and additionally assist in troubleshooting Unified Communications voice/video system clusters and endpoints. Quickly respond to issues regarding software application/hardware related issues, resolve on the spot problems. Able to replicate issues for internal analysis/diagnosis and prepare/proofread technical documentation accurately depicting the problem and/or solution for feedback to developer/vendor and program.

Responsibilities:

• Analyzes Unified Communications voice, video and collaboration networks including Engineering, planning, designing, evaluating, selecting, and upgrading systems and protocol suites
• Design, develop and execute Cisco collaborated endpoint technologies to include
• Cisco VoIP endpoints, Cisco Codecs, DX and Room Kits
• Collaborated Meeting Rooms (CMS)
• Cisco Unified Communications Call Manager (CUCM) version 14 or higher
• Cisco Unified Communications Manager IM and Presence (Jabber)
• Plans system updates and schedules outages. Configures systems and user environments
• Provides direction in the development of continued technologies, system engineering and tasking related to Unified Communications and other User Facing Services
• Identifies, analyzes and resolves system problems
• Knowledge in Microsoft Excel, Visio and other office suites
• Maintains current working knowledge of relevant system technologies
• Participates in special projects as required
• Provides guidance and work leadership to less-experienced systems engineers
• Develop procedures and documentation for managing, deploying and implementing multiple baseline hardware/images and system updates

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering (or a related technical discipline) and a minumum of 10 years of experience, or the equivalent combination of education, technical certifications or training, or military /work experience
• Cisco CCNP Collaboration certified or equivalent knowledge
• Security Certification which satisfies 8750 Requirements
• 10-15 years of experience directly related…