Admissions Shift Lead

Admissions Shift Lead - Legoland Discovery Center Washington DC

• 🎯 Act as Supervisor on Duty, keeping Admissions running smoothly
• 👥 Assign, support, and motivate front-line teams to be truly guest-obsessed
• 🚦 Manage queues and guest flow safely and efficiently during peak times
• 🛟 Champion health, safety, and compliance across all departments
• 💬 Resolve guest issues quickly by coordinating with the right teams
• 🎓 Train and develop Hosts (ride safety, food safety, retail standards & more)
• 🌟 Coach performance, empower guest recovery, and elevate service standards
• 🤝 Jump in where needed—training, inventory, scheduling, engagement, and support

• 🎓 High school diploma or GED required
• 🎢 Experience in attractions, entertainment, or service-based roles preferred
• 🧑🤝🧑 Proven customer service and guest interaction skills
• 👨👩👧👦 Passion for entertaining children and families
• 🎓 Ability to train, coach, and develop others effectively
• 😄 Fun, outgoing, and confident leadership style
• 💬 Strong communication and motivational skills
• 🌟 Commitment to delivering top-tier guest experiences

• 🎉 Benefits of Joining Merlin Entertainments!
• 🎢 Merlin Magic Pass:
  Free entry for friends and family to our amazing parks & attractions.
• 🏆 Recognition Programs and Rewards:
  Celebrate your achievements and hard work!
• 💼 401(k) Program:
  Save for the future with company matching contributions.
• 📚 Tuition Reimbursement Programs:
  Get support for further education and career growth.
• 🚀 Numerous Learning and Advancement Opportunities:
  Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

USD $18.00/Hr.