More jobs:
Admissions Shift Lead
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-02-05
Listing for:
Merlin Entertainments
Full Time
position Listed on 2026-02-05
Job specializations:
-
Entertainment & Gaming
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
Admissions Shift Lead - Legoland Discovery Center Washington DC
Overview Responsibilities- π― Act as Supervisor on Duty, keeping Admissions running smoothly
- π₯ Assign, support, and motivate front-line teams to be truly guest-obsessed
- π¦ Manage queues and guest flow safely and efficiently during peak times
- π Champion health, safety, and compliance across all departments
- π¬ Resolve guest issues quickly by coordinating with the right teams
- π Train and develop Hosts (ride safety, food safety, retail standards & more)
- π Coach performance, empower guest recovery, and elevate service standards
- π€ Jump in where neededβtraining, inventory, scheduling, engagement, and support
- π High school diploma or GED required
- π’ Experience in attractions, entertainment, or service-based roles preferred
- π§π€π§ Proven customer service and guest interaction skills
- π¨π©π§π¦ Passion for entertaining children and families
- π Ability to train, coach, and develop others effectively
- π Fun, outgoing, and confident leadership style
- π¬ Strong communication and motivational skills
- π Commitment to delivering top-tier guest experiences
- π Benefits of Joining Merlin Entertainments!
- π’ Merlin Magic Pass:
Free entry for friends and family to our amazing parks & attractions. - π Recognition Programs and Rewards:
Celebrate your achievements and hard work! - πΌ 401(k) Program:
Save for the future with company matching contributions. - π Tuition Reimbursement Programs:
Get support for further education and career growth. - π Numerous Learning and Advancement Opportunities:
Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! πβ¨
Pay RangeUSD $18.00/Hr.
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