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Front Desk Lead: Guest Experience & Team
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-02-12
Listing for:
PM Hotel Group
Full Time
position Listed on 2026-02-12
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A hospitality company in Springfield, Virginia is seeking a Lead Guest Service Agent to enhance guest experiences at the front desk. Key responsibilities include serving as the primary contact for guests, training and supporting the front desk team, and handling operational duties with professionalism. The ideal candidate has a high school diploma, prior hospitality experience, and strong communication skills. This full-time role offers competitive pay and benefits, along with opportunities for growth.
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