Lobby Attendant

Description

We are hiring Hotel Lobby Attendant

Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self‑managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Our Lobby attendant is responsible to maintain the lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident‑free manner.

• Overall cleanliness of lobby areas:
  Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.
• Public Restrooms:
  Clean sink, toilet, mop floor – replenish supplies as needed.
• Pool Area:
  Replenish supplies as needed, take out all trash, clean glass doors and any residue from tables. Check water level in the spa and check bromine level.
• Exercise Room:
  Clean all mirrors, wipe all equipment, take out trash, run vacuum cleaner, clean glass doors.
• Water flowers for the entire outside of hotel (if applicable).
• Guest Laundry:
  Clean washer/dryer, table, mop floor as needed.
• Help with excessive laundry when required.
• General cleaning of offices and front office areas.
• General cleaning of associate break room.
• Associate bathroom:
  Clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed.
• Communicate changes in suite status with the Front Desk.
• Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.
• Deliver cribs, roll‑away beds, and various related items to suites as requested by supervisor or guest. Make notations on various logs where these amenities have been delivered – i.e. cribs and roll‑away beds locations must be recorded in the Log Book at the Front Desk.
• Responsible for knowing hotel emergency procedures.
• Accommodate guest special requests courteously.
• Answer guest questions regarding Residence Inn and local area facilities and services.
• Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.

• We offer competitive wages.
• Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short‑term and long‑term disability options, 401(k) options, tuition assistance, discounted room rates at Concord‑managed hotels, plus training & development and career advancement opportunities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug‑free workplace.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.