Dir, Workforce & Mgmt Svcs

Duties

The Director, Workforce Management and Support (HDC) oversees critical Human Resources programs in support of the agency's Chief Human Capital Officer (CHCO). This position is responsible for executing programs that include, but are not limited to: employee benefits, work-life and employee assistance programs, performance management, awards, employee relations oversight, relocation, human resource records, Human Capital Policy, compensation, operational services supporting Personnel Action Request processing, affiliate/CIA-detailee support, and the HD Contact Center.

Provides consultation and serves as the principal advisor for HR operations to the CHCO. In addition, the Director, HDC will provide strategic direction on human capital matters that positively influence the execution of HD programs to leverage human talent to its fullest potential. Represents NGA at various human capital fora with the Intelligence Community, Department of War and Federal Government.

Key responsibilities include, but are not limited to:

• Represent NGA as a SME regarding compensation, employee benefits, relocation, performance management, employee relations, and other key functional areas within HDC.
• Manage day-to-day operations of the HDC Office and set goals/objectives that align to the HD Directorate priorities and NGA's Strategic Priorities.
• Utilize automation, augmentation and artificial intelligence to optimize delivery of HDC products and services.
• Assess new projects and/or initiatives from a viability and feasibility perspective. Determine areas of investment and deliver requirements (technical and non-technical) that help sustain and improve HDC operations.
• Using human capital data and other sources of information, develop agency human capital policy with built-in flexibility to adjust based on external factors.
• Effectively manage resources across HDC's portfolio and lead people and programs to achieve mission success.
• Develop systems and standards for the administration and management of approved plans and programs
• Participate in a primary role for planning, programming, and budgeting activities
• Initiate programs and actions to ensure adherence to Component/agency-wide policies and national security objectives