Systems Administrator; Desktop Support Security Clearance

Position: Systems Administrator (Desktop Support) with Security Clearance
Location:

Springfield, VA Security

Clearance Required:

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration
* * This position is not open for any clearance upgrades or sponsorship.
** Certification:
Must have Security+ certification AND ITIL v4 Foundations At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, Dev Sec Ops , systems engineering, software development, and operational support.

Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space. Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Do you have a desire to change how people work? Are you interested in helping to protect our nation's cyber interests?

Join our growing team supporting NGA customer missions as a System Administrator (Desktop Support). Responsibilities What you get to do every day:
* As a System Administrator Sr (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems.

* You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.

* Key Responsibilities:

* Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.

* Provide troubleshooting support for systems hardware and software issues that are highly complex.
* Performs advance software installations and upgrades to operating systems and layered software packages.
* Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
* Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
* Leads complex data/media recoverability following a schedule of system backups and database archive operations.
* Evaluates and assesses existing systems and plans long term strategies.
* Configure and maintain networked computer system, including hardware, system software, and applications
* Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
* Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
* Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
* Train end-users on the proper use of hardware and software. May training large groups of end users.
* May coach and review the work of less-experienced professionals.
* May serve as a team or task leader (Not a people manager) Qualifications Security

Clearance Required:

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly is required upon application for initial consideration
* * This position is not open for any clearance upgrades or sponsorship.
** Education/

Experience:

* Requires Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline , or the equivalent combination of education, technical training, or work/military experience
* 5+ years of relevant experience Certification:
* Must have Security+ certification
* ITIL v4 Foundations

Required Skills:

* Knowledge in one or more of the following areas:
* Thin Client using Virtual Desktop Infrastructure (VDI) Technology
* Experience and/or knowledgeable with:
Windows 11;
Windows 10;
Citrix; SMS; and SCCM
* End User Hardware
* Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
* Desktop Image Management
* Home Directory and Profile Support Services
* E-mail Support Services
* Software Support Services
* Experience and/or knowledgeable with;
Windows 7;
Windows 10;
Win
11 Citrix; SMS; and SCCM
* Excellent troubleshooting capabilities
* Strong communication skills
* Strong work ethic and attention to detail
* Strong writing skills (consistently document work completed)
* Strong time management skills and ability to work flexible schedules to meet job requirements
* Ability to move and lift computers, printers, monitors, and other hardware
* Team player and willing to share knowledge and learn from others to ensure team's success
*…