System Administrator; Desktop Support Security Clearance

Position: System Administrator (Desktop Support) with Security Clearance
** ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED
** As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer in Springfield, VA. HOW A SYSTEMS ADMINISTRATOR WILL MAKE AN IMPACT As a System Administrator (Desktop Support), you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems.

You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments. In this role, a typical day will include:
* Independently develops technical solution for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.
* Provide troubleshooting support for systems hardware and software issues that are highly complex.
* Performs advance software installations and upgrades to operating systems and layered software packages.
* Applies advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.
* Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.
* Leads complex data/media recoverability following a schedule of system backups and database archive operations.
* Evaluates and assesses existing systems and plans long term strategies.
* Configure and maintain networked computer system, including hardware, system software, and applications
* Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.
* Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight form manager.
* Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues
* Train end-users on the proper use of hardware and software. May training large groups of end users.
* May coach and review the work of less-experienced professionals.
* May serve as a team or task leader (Not a people manager) WHAT YOU'LL NEED TO SUCCEED:
* Knowledge in one or more of the following areas:
* Thin Client using Virtual Desktop Infrastructure (VDI) Technology
* Experience and/or knowledgeable with:
Windows 11;
Windows 10;
Citrix; SMS; and SCCM
* End User Hardware
* Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,
* Desktop Image Management
* Home Directory and Profile Support Services
* E-mail Support Services
* Software Support Services
* Experience and/or knowledgeable with;
Windows 7;
Windows 10;
Win
11 Citrix; SMS; and SCCM
* Excellent troubleshooting capabilities
* Strong communication skills
* Strong work ethic and attention to detail
* Strong writing skills (consistently document work completed)
* Strong time management skills and ability to work flexible schedules to meet job requirements
* Ability to move and lift computers, printers, monitors, and other hardware
* Team player and willing to share knowledge and learn from others to ensure team's success
* Enthusiasm and ability to adapt to new and changing technologies Education/Experience Requirement:
* BA/BS (or equivalent experience)
* 5+ years of experience

Certifications:

* Security+ or CASP
* ITIL v4 Foundations Additional Information
* All your information will be kept confidential according to EEO guidelines.
* Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $115-$125k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
* Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more! D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.

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