Audio Visual Support Technician; Conference Center

Audio-Visual Support Technician – Conference Center

Location: Springfield, VA

Clearance Required: TS/SCI with CI Poly eligibility

We are looking for an Audio-Visual Support Technician to support high‑impact events at the National Center for Excellence Conference Center in Springfield, VA. You will ensure that all AV systems operate flawlessly and support mission‑critical communication for intelligence customers.

• Act as the go‑to AV expert for all events.
• Coordinate with customers to plan and support events, resolving AV/IT needs before they become issues.
• Run live events, managing sound, lighting, video, and presentation systems.
• Operate, maintain, and troubleshoot AV/IT systems including digital signage, video recording, workstations, and conferencing tech.
• Train users on AV tools and provide real‑time support during meetings.
• Develop and document SOPs to support new team members and improve workflows.
• Collaborate with Tier 3 support for complex issues or upgrades.

• Active TS/SCI clearance with ability to obtain CI Poly.
• 3+ years of AV/IT support experience.
• Associate’s degree or equivalent experience.
• Strong communication skills and a customer‑first attitude.
• Hands‑on experience with touch panels, production switchers, cameras, mixers, signal routing, AV/IT connections, monitors, workstations, VoIP and VTC.
• Ability to walk across campus and lift/setup AV equipment as needed.
• Familiarity with Microsoft Office (Outlook, Word, Excel, PowerPoint) and Windows OS (Windows 7/10).

• CompTIA certifications: A+, Network+, Security+.
• Experience in high‑security environments or supporting intelligence/community customers.

Compensation typically ranges from $100,000 to $107,000, based on experience. Benefits include Health/Dental/Vision, 401(k) match, accrued PTO, STD/LTD/Life Insurance, referral bonuses, professional development reimbursement, and more.

D2 Consulting is a government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (VEVRAA). We welcome applicants from all qualified backgrounds, including veterans, and comply with affirmative action requirements. All applicants are treated fairly under the Equal Employment Opportunity policy.