Platform Developer – ServiceNow & Integrations Expert

Requisition Number: 28632
Required Travel: 0-10%

Employment Type:

Full Time/Salaried/Exempt
Anticipated Salary Range: $90,501.00 - $
Security Clearance: TS/SCI
Level of

Experience:

Mid

• Know & Grow Your People – Commit to learning and supporting team success.
• Build Relationships – Communicate openly, collaborate well, and build trust.
• Take Ownership – Deliver on commitments and take pride in your work.
• Customer First – Focus on the mission and those we serve.
• Shape the Future – Bring ideas, curiosity, and continuous improvement.
• Act with Urgency – Take initiative and follow through with purpose.

The position is part of HII’s Mission Technologies division, Cyber and Intelligence team, supporting Enterprise‑Level Security and Modernization efforts across IT infrastructure, cybersecurity, physical facilities, and personnel operations. The selected candidate will contribute to a high‑impact government program focused on enhancing and securing mission‑critical systems and environments.

• Design, configure, and implement Service Now solutions aligned with business requirements and ITIL best practices.
• Develop and customize modules, applications, workflows, and integrations within the Service Now platform.
• Translate functional and technical requirements into effective, scalable Service Now configurations.
• Build and maintain custom scripts, UI policies, client scripts, business rules, and automation workflows.
• Collaborate closely with product owners, process owners, and cross‑functional teams to enhance platform capabilities.
• Troubleshoot issues, perform root‑cause analysis, and deploy fixes and enhancements.
• Ensure documentation is created and maintained for configurations, customizations, and development work.
• Follow governance, security, and development standards to maintain a stable and compliant Service Now environment.
• Identify opportunities to improve processes through automation and platform features.

5 years relevant experience with Bachelors in related field; 0 years experience with Masters in related field; or High School Diploma or equivalent and 6 years relevant experience.

• Demonstrated experience developing and maintaining Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions, Flow Designer / Workflow.
• Experience with Service Now/Salesforce/BMC Remedy/Jira integrations (REST/SOAP APIs).
• Experience working within Agile development environments.
• Ability to support ITSM‑based implementations and platform configuration.
• Experience with custom application development.
• CSWF: 632‑Basic.

• 5+ years of Service Now (preferred), Salesforce, BMC Remedy, or Jira Service Management/Service Desk development experience.
• 2+ years of JavaScript development experience.
• Demonstrated experience with REST/SOAP API integrations, workflow automation design, and agile development.
• Desired experience: CMDB / CSDM aligned data models, Service Now Integration Hub, Service Now Service Portal or UI Builder; experience supporting enterprise‑scale implementations and prior de‑customization efforts.

• Service Now Certified System Administrator (CSA)
• Service Now Certified Application Developer (CAD)
• Service Now Certified Implementation Specialist – ITSM (CIS‑ITSM)
• Service Now Certified Implementation Specialist – ITOM (CIS‑ITOM)
• Service Now Certified Application Specialist – Performance Analytics or equivalent platform certifications (Salesforce, BMC, Jira).

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, veteran status, or any other basis protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please send an e‑mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case‑by‑case basis. Additionally, you may also call 1‑844‑849‑8463 for assistance. Press #3 for HII Mission Technologies.