Service Desk Manager: Lead Strategy, Mentorship & IT Support
Job in
Springfield, Fairfax County, Virginia, 22161, USA
Listed on 2026-06-18
Listing for:
Huntington Ingalls Industries
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Huntington Ingalls Industries is seeking a skilled Service Desk Manager in Springfield, VA. You will lead a team and drive operational excellence in end-user support services. Responsibilities include managing service desk operations, mentoring staff, and implementing improvement processes based on performance metrics.
The ideal candidate has extensive experience in technical support, strong leadership skills, and is familiar with Service Now. Additionally, a TS/SCI clearance is required.
Join us to enhance service delivery outcomes and promote a culture of continuous improvement!
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