Third Shift Operator

Location: US-VA-SPRINGFIELD-7500-CUST ~ 7500 Geoint Dr ~ GEOINT (External Site)

Date Posted:

Country: United States of America

Position Role Type: Onsite

• Work with operators, data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• Assist with installing upgrades, monitor system and network performance, initiate troubleshooting, and work with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and Escalate application problems to support teams.

• Typically requires a Bachelor’s degree and a minimum of 5 years prior relevant experience, or an advanced degree in a related field and a minimum of 2 years’ experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with Linux commands.

• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value:
Trust, Respect, Accountability, Collaboration, and Innovation.

Not relocation eligible.

Eligible for employee referral.

Salary range for this role is 86,800 USD – 165,200 USD.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.

-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.