First Shift Operator

Location
: US-VA-SPRINGFIELD-7500-CUST ~ 7500 Geoint Dr ~ GEOINT (External Site)

Date Posted
:

Country
:
United States of America

Position Role Type
:
Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements
:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type
: TS/SCI with Poly – Current

Security Clearance Status
:
Active and existing security clearance required on day 1

RTX seeks an Operator to join a high-performing Operations and Sustainment team embedded on‑site, with customer presence, for a system considered mission critical by the government. The team is responsible for successful 24x7 operations of the system, providing detailed assistance to additional parts of the system.

The position is a weekday first shift (6:00 am – 2:00 pm) with one 12‑hour weekend shift approximately every five weeks after initial training. After each weekend shift, the employee may select three days off of their choosing the following week.

• The operator works with other operators, data managers, Raytheon's factory team of engineers, technologists, subcontractors, peers, customers, and product vendors to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• They maintain the environment by identifying anomalies and restoring operations or working with senior engineers for action.
• They assist with installing upgrades, monitor systems and network performance, initiate troubleshooting, and work with other organizations.
• They follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalates application problems to support teams.

• Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Experience with Linux commands.

• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiarity with technical documentation.
• Comfortable performing normal duties colocalized with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.

The salary range for this role is 68,900 USD – 131,100 USD. RTX considers factors such as role, function, associated responsibilities, work experience, location, education/training, and key skills when extending an offer.

Hired applicants may be eligible for benefits, including medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits depend on the business unit and collective‑bargaining agreement.

Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs based on level and coverage under a collective‑bargaining agreement. Payments are not guaranteed and are dependent on individual, business unit, and company performance.

This role is U.S.

-based; applicable pay structure and benefits will apply for U.S. territories.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.