ServiceNow Systems Engineer Sr Principal

Role Overview

Join the US Battlefield Information Collection and Exploitation System eXtended (US BICES‑X) program at GDIT—a mission‑critical DoD initiative enabling secure intelligence sharing with U.S. allies and international partners. Our globally distributed team supports Combatant Commands with both routine and high‑priority operations. This role will be part of a new, agile digital transformation effort aimed at strengthening global operational effectiveness, improving visibility into enterprise IT assets, and driving cost efficiencies through full‑scale implementation of Service Now capabilities including IT Service Management (ITSM) and Strategic Portfolio Management (SPM).

Lead the architecture, design, and technical governance of the Service Now platform; maintain and evolve the Service Now roadmap; drive progress across all Service Now focus areas; analyze strategic business needs; and develop detailed technical specifications and design documentation.

This role requires 15+ years of technical experience, a Secret Clearance, and a Bachelor’s degree in Computer Science or a relevant field. The ideal candidate will have experience with Service Now application implementation, configuration, and enhancement, as well as solution design, planning, and delivery.

• 15+ years of technical experience
• Secret Clearance
• Bachelor's degree in Computer Science or a relevant field
• Experience with Service Now application implementation, configuration, and enhancement
• Experience with solution design, planning, and delivery

• Medical plan options
• Dental plan options
• Vision plan
• 401(k) plan
• Full flex work weeks
• Paid time off plans
• Short and long‑term disability benefits
• Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance