Junior PSOC Administrator; overnight

Junior PSOC Administrator (overnight)

Location:

Springfield, VA.

We are seeking a motivated professional to provide 24x7x365 monitoring services for the customer IT‑enabled Mission Services and operational infrastructure located in Springfield, VA.

• Actively monitor the status of assigned and supported operational systems and services.
• Actively monitor the approved tools for critical server error notifications.
• Communicate with on‑site O&S support for resolutions.
• Respond to phone calls requesting production systems support and attempt to resolve the issue during the initial call.
• Provide timely status updates to ESC personnel in preparation for briefings.
• Participate in Service Restoration meetings.
• Other duties as assigned.

• Bachelor's Degree and 2+ years relevant experience.
• Associate’s degree and 4+ years relevant experience.
• HS/GED Degree and 6+ years relevant experience
  • Operational experience with Service Now.
  • Experience in the Intelligence Community.
• DoD 8140 (formerly 8570.01-M), IAT Level I (within 6 months of hire).
• Active TS/SCI Clearance.
• Successfully pass background and drug screening.

• Master’s Degree.

• Ability to obtain CI Poly Clearance.
• Ability to work nights (8‑hour shifts). Shift is 10:00 pm to 6:00 am EST.
• Ability to work independently and yet be effective within a team setting.
• Must be capable of managing multiple efforts with time‑related constraints in a fast‑paced contracting environment.
• Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals.
• Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
• Excellent skills in Microsoft Word, Excel, and other Office applications.

Chenega MIOS offers a broad range of benefits to support our team members’ growth and well–being.