Enclave Admin Level 5; Tech Specialist

Responsibilities

The Enclave Admin Level 5 is responsible for developing infrastructure plans, system integration, ensuring security compliance, and providing strategic IT support.

• Design and architect enclave infrastructure to meet security and operational requirements.
• Develop documentation, runbooks, and technical writing for Tier 3 and Tier 2 teams.
• Implement security controls and best practices for enclave environments.
• Collaborate with networking and security teams to enhance infrastructure security.
• Perform risk assessments and propose infrastructure improvements.
• Analyze system performance and recommend improvements.
• Provide support to the system administration and engineering team using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems.
• Communicate with customers, manufacturers, vendors and system administrators.
• Train system users and other system support personnel.
• Analyze and modify preventive maintenance checklists for system changes.
• Troubleshoot system performance issues and implement corrective actions.
• Organize and prepare detailed documentation of system performance, including service request records and analysis.
• Perform desktop hardware and operating system set‑up, imaging software loading, and antivirus updates.
• Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems.
• Provide on site system support post deployment; read and interpret engineering drawings.
• Understand SOP and SOW documentation.
• Ensure test lab equipment is maintained; interface with engineering team to ensure design efficiency.
• Interface with internal and external customers demonstrating excellent oral and written communication skills.
• Conduct research and development of entire systems and analyze all interoperability and constructability scenarios.
• Read blueprints, schematics and statements of work (SOW).
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues.
• Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site.
• Conduct research and development on new system manufacturers (e.g., access control, intrusion detection and closed circuit television systems).
• Performs research, selection, modification, design, maintenance, and/or the development of Technical Security equipment and systems.
• Independently and as part of a team, review, analyze, and resolve difficult and complex technical security problems.
• Resolve or recommend solutions to overlapping and conflicting security requirements by utilizing knowledge, skills, and abilities, including the ability to interpret various directives, rules, and regulations.
• May act as a subject matter expert, requiring formal and independent learning and the ability to translate this expertise into recommendations in specific circumstances.
• Communicates orally with customers and groups on technical security related issues.
• Writes reports to document mission events, research findings, procedures, and other technical security related issues.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information;
Active Top Secret w/ SCI is required.

• Bachelor's Degree in Cybersecurity, IT, or related field with 10+ years experience or Master's Degree in Cybersecurity, IT, or related field with 7+ years experience.
• 8+ years of experience in enclave architecture, security, or IT infrastructure management (preferred).
• 7+ years of technical writing experience, including documentation for cloud-based or security-focused systems

• Develop documentation, runbooks, SOPs, security implementation guides and technical writing for Tier 3 and Tier 2 teams.
• Ability to interpret and update Vendor and System documentation.
• Develop Azure architecture diagrams.
• Working knowledge of Azure Resource Manager / Bicep / Terraform templates.
• Experience with hybrid or government cloud environments (Azure Gov Cloud, on‑prem integration).
• Un…